FAQ

Where are you based?

Our headquarter is based in Hong Kong. We operate nine fulfillment centers across the United States, United Kingdom, Hong Kong and China.

Contact

Customer Service Email: service@sarahswhisper.com

How secure is my personal information?

Sarah’s Whisper.com adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

What forms of payment do you accept?

We accept PayPal and the following credit cards: Visa, Mastercard, Discover, American Express.